Find the category first
Open Products & Catalogues and choose the instrument group closest to your requirement. The reader preserves original catalogue pages, so some pages also show related instruments.
Record the printed SKU
Copy the reference exactly as printed beside the instrument. Keep letters, numbers and separators together. If several variants are shown, identify the specific reference rather than relying only on the photograph.
Add the PDF page number
Include the physical PDF page number and, where helpful, the printed folio. Covers and index pages mean these two numbers can differ. A screenshot of the relevant instrument can also help clarify the enquiry.
Ask the team to confirm details
Use the catalogue as a starting point for discussion. Ask for confirmation of the specification, requested quantity and any customization before treating the reference as a final quotation.